Refund Policy
Effective Date: 09/19/2025
Read our Refund Policy to understand eligibility, processing times, and how refunds are issued for purchases made on our website.
Thank you for shopping with Leisa’s Daycare. We value your satisfaction and strive to provide quality products and services. Please review our refund policy outlined below.
1. General Refund Policy
Refunds are issued at our discretion and are subject to the specific terms outlined herein.
To be eligible for a refund, you must contact us within 10 days of receipt of your order.
To request a refund, please contact our customer service at leisa.daycare@gmail.com with your order details.
2. Non-Refundable Items
The following products are **non-refundable**
Gift cards or store credit
Customized or personalized products
Certain labeled non-refundable products (e.g., “used clothing, opened toys, printable products, etc.)
Sale or clearance items
Please note that these items are marked accordingly and are not eligible for refunds or exchanges.
3. Conditions for Refunds
Items must be unused, in their original packaging, and in the same condition as when received.
Proof of purchase (receipt or order confirmation) is required.
Refunds will be processed using the original payment method, e.g., 10 business days] after approval.
4. Return Process
Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
Returns must be shipped to the address provided by our customer service team.
We recommend using a trackable shipping method to ensure the return is received.
5. Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 7 days of receipt with photos of the issue.
We will review your claim and provide instructions for return or exchange.
6. Exceptions
Certain products may have specific return or refund policies described at the time of purchase; please review these carefully.
7. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.
8. Contact Us
If you have questions or need assistance regarding refunds, please contact us at leisa.daycare@gmail.com .
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By purchasing from Leisa’s Daycare, you agree to this Refund Policy.